This guideline also applies to the way you end an email. Whereas, if you are communicating with a customer or senior business leader, email protocol advises that we adhere to a more generic greeting, such as ‘ Dear first name’ or ‘ Dear Ms Last name’. If you are emailing a close co-worker, a casual salutation such as ‘ Hello’ is appropriate. Open and close with a polite salutationĬhoose a greeting that fits the relationship you have with your recipient. Since you can't use body language to convey signs of respect, it's especially important that you pay attention to email etiquette.įor example, in Australia, it's appropriate to be casual in your interactions over email, whereas in high-context cultures, such as China and Japan, businesses prefer a more formal communication style. Research their customs to get an idea about their notions of professionalism. If you are emailing someone from another country, tailor your content to their culture and background. It's a good practice that trains your mind to understand the purpose of your writing so that you don't go off track. Use them to formulate a concise subject line. Think about the keywords you want to highlight in your email body. It's a useful section that communicates the urgency and content of your email within seconds of it arriving in the recipient's inbox. Begin with a clear subject lineīefore you draft your email, come up with a focused subject line. Consider the relevance of your content to the people in your email to help you make a sound judgement. People receive several email notifications each day, so use the 'Reply All' function sparingly.
Email netiquette how to#
Related: How to Email a Cover Letter (Plus Example Emails) 2. Make sure it mentions your name so that recruiters remember you. If you are applying for a job through your personal email, use an email address that is appropriate for the workplace. This drives trust and increases the likelihood that people will respond back to you. While it's more acceptable for self-employed workers such as freelancers to use their personal email, it's best to set up an email account with your company name instead.
Email netiquette professional#
Use a professional email addressįor any correspondence to do with your work, you should always use your company email. Here are 15 email etiquette guidelines to train your writing skills in the workplace: 1. Related: What Are Ethics at Work? (Plus 13 Examples of Work Ethics) 15 email etiquette guidelines It can safeguard against costly mistakes. Protection from liability: practicing email etiquette will help you stay vigilant about the risks of misunderstandings. Professionalism: as an employee representing an organisation, you want to use proper email etiquette to convey professionalism in your correspondence with co-workers, clients and customers.Įfficiency: adhering to this basic structure helps email recipients process important information with speed and accuracy. Here are a few reasons why companies implement basic practices on email etiquette: Since email has taken over almost every type of communication in the workplace, it has become even more essential to adopt these rules. Even the slightest of changes can impact the way people feel about your work ethic and potential.
How to Write a Thank You Letter (With Tips and Examples)Įmail etiquette is important to follow in the workplace because your writing style reflects on you. Important Things to Know When Working In Office Environments Norms regarding email etiquette exist to bring structure and therefore, clarity during the communication process. For example, the writing style you would choose to address a recruiter in a job application email would differ from the one you would use in a farewell email to your close co-workers. You can adapt these guidelines to suit your audience and the purpose of your writing.
Email netiquette code#
What is email etiquette?Įmail etiquette refers to the code of conduct for composing or responding to an email. In this article, we discuss what email etiquette is, why it's important and 15 email etiquette guidelines with a relevant example. Thus, people are more likely to respond back to you. Following the correct email etiquette accentuates your trustworthiness. This is especially important when introducing yourself to a recruiter, client or customer. Regardless of your company culture and seniority, adopting email etiquette in your work correspondence is a good practice to show your professionalism.
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