They basically killed it through their own incompetence and they should be embarrassed.The web versions of Allo and Messages is the most clunky thing I've ever seen and people with flip phones can't use it. You know, every since they rebranded it from Google Talk, the design and engineering has looked like one big experiment, never following the tried and true designs of all the best chat systems (including Google Talk). I’m just not sure why it is waiting till 2020 to kill it off, though. With Google (hopefully) continuing to invest into RCS and Chat/Android Messages, it’s clear there is no need for Hangouts or even Allo, and the company taking the service down makes a lot of sense. The company still makes Allo, which never really took off, and it has recently started investing in RCS, with the new Chat/Android Messages app, which acts almost like Android’s iMessage.
Google has already tried a bunch of other messaging apps since Hangouts, and it almost became a running joke. Google will reportedly keep the Hangouts brand alive with enterprise-focused Hangouts Chat and Hangouts Meet apps available through G Suite. The mobile apps for the service, on the other hand, continue to show sign of age. The app, which has long been neglected by the company, still resides in the new Gmail. 9to5Google reports that the company will be shutting down Hangouts in 2020. Google will soon be killing Hangouts, the company’s infamous messaging app. We are fully committed to supporting classic Hangouts users until everyone is successfully migrated to Chat and Meet.”
We have not announced an official timeline for transitioning users from classic Hangouts to Chat and Meet. Both Chat and Meet are available today for G Suite customers and will be made available for consumer users, too. “In March 2017, we announced plans to evolve classic Hangouts to focus on two experiences that help bring teams together: Hangouts Chat and Hangouts Meet.
A Google spokesperson sent us the following statement: Instead, it will be launching consumer versions of Hangouts Meet and Chat and eventually move users of the “classic” Hangouts to Hangouts Meet and Chat. Update: Google might not be (fully) killing Hangouts after all.
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